Help your teams confidently support Deaf children and families.

HolidayAccess provides simple, practical BSL video training and Deaf awareness support for holiday clubs, activity providers, and child-facing teams across the UK.

Start with a free demo, then explore a pilot for selected sites, teams, or locations.

BSL video training
Staff onboarding
Deaf awareness
Holiday club focused
Family accessibility
Multi-site support
Deaf-led. Practical. Built for real frontline teams.
A simple accessibility training solution for real holiday club and activity environments
Best forHoliday clubs, children’s activity providers, camps, wraparound teams, coordinators, front desk staff
FocusBetter communication with children and families without adding heavy training demands to busy teams
What HolidayAccess includesShort video-led learning, practical BSL phrases, Deaf awareness content, rollout support for managers, and optional customer-facing tools for check-in, activities, and parent communication.
Outcome
A more confident team and a more inclusive experience for children and families.
Services

What HolidayAccess offers

A practical solution for holiday clubs and activity providers that want to improve accessibility without having to build a full training programme internally.

01

BSL video training

Short, easy-to-follow videos covering useful holiday club phrases, greetings, names, activities, instructions, and common child and parent interactions.

02

Deaf awareness onboarding

Clear staff training content to build understanding of communication barriers and improve confidence when supporting Deaf children and families.

03

Family-facing tools

Optional signage, QR codes, and simple communication prompts to support more accessible registration, activities, and collection environments.

04

Pilot and rollout support

Support with launch planning, internal messaging, and rollout across selected clubs, camps, or wider teams.

05

Manager-friendly delivery

Designed for busy child-facing teams, with short modules that fit naturally into onboarding and refresher training.

06

Inclusive brand support

Show families and staff that your organisation is taking visible, practical action on accessibility and inclusion.

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Optional add-on

Custom branded BSL avatar content

For organisations wanting a more tailored rollout, HolidayAccess can also support custom BSL avatar content for child guidance, family communication, accessibility messaging, onboarding, and internal training.

Why HolidayAccess

Accessible communication helps children feel safer, more included, and more confident.

For many Deaf children and families, holiday clubs can still involve misunderstanding, missed instructions, or extra stress at drop-off, activities, and collection. HolidayAccess helps teams respond with clearer, more confident communication in a practical, manageable way.

Simple to use across single clubs or multiple sites
Designed for busy child-focused environments
Supports onboarding without lengthy workshops at every location
Creates a visible and practical accessibility action
Start with a demo or pilot before wider rollout
Process

How it works

1
Initial demo
A short introduction to HolidayAccess, example training content, and how the offer could fit your business.
2
Pilot programme
Launch in selected sites, teams, or regions to test engagement, gather feedback, and shape rollout.
3
Wider rollout
Expand across more sites with staff access, refresher content, and optional branded resources.
Ideal clients

Who this is for

Holiday clubs and children’s activity providers
Wraparound care and camp organisers
Accessibility, HR, L&D, and operations teams
Organisations committed to safer and more inclusive experiences for children
Pricing

Simple pricing structure

Pricing is designed as a starting point and can be tailored based on site numbers, content scope, rollout support, and any branded add-ons required.

Free Demo

£0

A simple first step to explore how HolidayAccess could work for your business.

  • Demo link or guided walkthrough
  • Example training clips
  • Overview of pilot options
  • Email follow-up or online video call

Full Rollout

Custom / multi-site delivery

For businesses ready to embed HolidayAccess into staff onboarding, accessibility training, and customer experience support.

  • Wider staff access
  • Refreshed content and updates
  • Optional signage and QR resources
  • Tailored rollout support
  • Optional branded BSL avatar content
BSL Act

Why the BSL Act matters for accessible communication

The British Sign Language Act 2022 gave legal recognition to BSL as a language in England, Wales, and Scotland. While the Act itself does not create a direct new duty for every organisation, it has strengthened the national focus on making communication more accessible for Deaf people and supports wider expectations around inclusion, dignity, and equal access.

Why this matters in practice

Deaf children and families can still face stress, missed information, and misunderstandings during sign-in, activities, instructions, and collection.
Simple communication barriers can affect confidence, inclusion, emotional wellbeing, and the overall family experience.
The Equality Act 2010 still matters alongside the BSL Act, meaning providers should think about reasonable adjustments and accessible communication.
Visible accessibility steps can help build trust, improve family experience, and show a genuine commitment to inclusion.

How HolidayAccess helps

  • Gives staff practical BSL phrases for everyday child and parent interactions
  • Improves Deaf awareness during onboarding and refresher learning
  • Supports clearer communication during registration, activities, instructions, and collection
  • Helps providers take a practical step towards more inclusive and family-friendly service

HolidayAccess is designed to help teams move from good intentions to practical action, making accessibility easier to understand, easier to deliver, and easier to embed across customer-facing environments.

Important note

The BSL Act is an important step in recognition and visibility for BSL users. For businesses, accessible communication should also be viewed through the wider responsibilities of customer care, inclusion, and equality law. HolidayAccess supports organisations that want to take a practical and positive approach.

Demo

See how HolidayAccess works

This short demo gives an example of the kind of training content HolidayAccess can provide for holiday club teams. Content can also be tailored for organisations wanting a more customised rollout.

This is a sample of HolidayAccess training content. Packages can be tailored to your team, your locations, and your customer environment.

Request pilot
Benefits

What your business gains

  • Greater staff confidence when supporting Deaf children and families
  • Stronger inclusion messaging backed by practical action
  • Onboarding-friendly delivery that fits existing processes
  • A scalable approach for growing teams and multiple sites
  • A stronger foundation for wider accessibility work over time

HolidayAccess helps organisations improve accessibility in a practical and manageable way, without placing heavy training demands on already busy teams.

Built for real frontline teams
Suitable for pilot delivery or multi-site rollout
Delivered by SignWave Hub, a Deaf-led accessibility service
Request pilot
Next step

View the demo and explore how HolidayAccess could support your team

Request pilot
Contact

Interested in HolidayAccess?

Whether you want the demo link, a pilot proposal, or a conversation about using HolidayAccess in staff onboarding, we can tailor the offer to fit your organisation.

Email: access@signwavehub.co.uk

WhatsApp: 07563 018188 (message only)

HolidayAccess is delivered by SignWave Hub, a Deaf-led accessibility service. Please contact us by email or WhatsApp message. An online video call can also be arranged if preferred.

💬 Message on WhatsApp